Capita Education Services accidentally spaffs email addresses in Helpdesk snafu

Capita Education Services accidentally spaffs email addresses in Helpdesk snafu

Emailing stuff is hard, m'kay?


Capita Education Services had a bit of an oopsie yesterday as a new helpdesk system spurted potentially thousands of email addresses at unsuspecting users.


A Register reader got in touch to express his surprise at receiving an email regarding a helpdesk ticket he didn't open, logged by someone he didn't know.


To make matters worse, the email contained approximately 100 addresses in the To: field. A colleague reported receiving the same email, except with the address field populated by a different 100 addresses.


A quick glance at the edugeek forums confirms that our reader is not alone in receiving Capita's spaffage.


Users have been comparing notes regarding what one acidly described as a "cessation of competence" as well as speculating: "Have ..

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