Canada Post Among 44 Organizations Linked to 950,000 Customers Impacted by Malware Attack at Crown Corporation

Canada Post Among 44 Organizations Linked to 950,000 Customers Impacted by Malware Attack at Crown Corporation

A malware attack on one of Canada Post’s suppliers has caused a data breach affecting 44 of the company’s large business clients and their 950,000 receiving customers, the postal agency confirmed Wednesday.

It said the information affected is from July 2016 to March 2019, and 97 per cent of it comprised the names and addresses of receiving customers. The remaining three per cent contained email addresses and/or phone numbers, the company said.


“In all, the impacted shipping manifests for the 44 commercial customers contained information relating to just over 950,000 receiving customers,” Canada Post said in an email to Global News.


The Crown corporation said it has already “implemented proactive measures and will continue to take all necessary steps to mitigate the impacts.”



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“Canada Post will also incorporate any learnings into our efforts, including the involvement of suppliers, to enhance our cybersecurity approach which is becoming an increasingly sophisticated issue,” the statement said.


On May 19, Commport Communications — an electronic data interchange (EDI) solution supplier used by Canada Post to manage shipping data of business customers — informed the company that certain data associated with some of their customers had been compromised.


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