AI in Action: 5 Essential Findings from the 2024 Federal AI Use Case Inventory

AI in Action: 5 Essential Findings from the 2024 Federal AI Use Case Inventory
Tags:

This year, agencies publicly reported more than 1,700 ways they are using Artificial Intelligence (AI) to advance their missions and deliver better experiences to the public. While the full listing of use cases is available here, I want to highlight five key takeaways you need to know:


1. Compared to 2023, Federal agencies have more than doubled their AI use in the last year, citing improvements to operational efficiency and the execution of their missions as key drivers for increased utilization.


In this cycle of reporting, 37 agencies are sharing how they are developing and using AI. Collectively, the Department of Health and Human Services (HHS), the Department of Veterans Affairs (VA), the Department of Homeland Security (DHS), and the Department of the Interior (DOI) account for 50% of this year’s publicly-reported AI use cases.


While agencies cite a host of expected benefits from their AI use, some common themes include: enhanced anomaly detection, streamlined business processes, and improved decision-making.


2. Federal agencies are predominantly leveraging AI to assist with administrative and IT functions; however, AI use cases in health and medical applications closely follow.


Roughly 46% of AI use cases across the Federal government are categorized as mission-enabling, which includes management of finances, human resources, and facilities and properties. This category also captures agency cybersecurity, IT, procurement, and other administrative functions.


As reflected in this year’s inventory:


The Department of Labor (DOL) is using an AI assistant to help answer common procurement or specific contract questions.
The U.S. Patent and Trademark Office (USPTO) is using AI to assist examiners with finding relevant documents to help search and adjudicate new patent applications.

Additionally, approximately 13% of use case ..

Support the originator by clicking the read the rest link below.