Did you ever hear the story about the hyphen that cost 80 Million dollars? In the infancy of the United States’ space program, a programming error resulted in a forced abort of a rocket early in its flight to prevent possible injury along its crash path. Or how about the time a pilot miscalculated the required fuel for a flight from Montreal to Edmonton? These are both fatal examples of how human error can have serious consequences.
In our hyper-connected world, our errors can have damaging consequences. Sometimes, the harm can be minor, such as the “Melissa” macro virus of 1999, in the early days of computer viruses. More recently, however, the damages can have a greater impact, as in 2017 when the majority of National Health Services (NHS) operations suffered disruptions as a result of the global WannaCry ransomware outbreak. The error in that case was a mishandled classified government tool that was leaked to the public.
The best way to combat human error is through training and awareness. However, most folks regard security awareness training as boring, dry or unnecessary. Most people are confident that they could never fall for a scam. Sadly, this is a common refrain among many victims. These misguided mindsets cause one to seriously wonder: what are some of the ways that human error can be mitigated, and who are the folks best to carry the torch of awareness?
Security practitioners understand the problems
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