Action Fraud? Inaction Fraud

Action Fraud? Inaction Fraud


In the UK, if you are the victim of a computer crime you are advised to contact Action Fraud.


Action Fraud farms out the calls it receives – from those, for instance, who have been scammed or had their computers infected by ransomware – to an external call centre. It’s then Action Fraud’s job to decide which crimes are worth reporting to the National Fraud Intelligence Bureau for investigation.


In recent months serious questions have been raised about whether British victims of cybercrime are getting the support they deserve from Action Fraud.


According to an undercover probe earlier this year, staff on the Action Fraud helpline have mocked victims by referring to them as “morons” and “psychos”, and tricked victims into thinking their cases will be investigated when most are never looked at again.[embedded content]Watching the undercover filming you cannot help but get the feeling that the authorities have pretty much given up trying to fight the majority of online crime, and that the Action Fraud helpline is largely for show.


That opinion is growing more popular, as proven by the creation of a parody Twitter account for Action Fraud (called, appropriately, @InactionFraudUK.)


Earlier this month, a senior police officer who asked to remain anonymous told the consumer group W ..

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