6 Tips for a Safer and Easier Telemedicine Visit

We’ve all been there. It’s the middle of the night and you wake up to a sad and sniffly kiddo shuffling into your room. Yup, looks like someone has a temperature. You phone the on-call doctor to make sure it’s nothing serious and then set an alarm so you can make an appointment when the office opens. Yet this time that doctor’s visit could go a little differently. It may not take place in the office at all. You may be offered a chance to see the doctor with a telemedicine visit. 


What is telemedicine? 


Telemedicine has been in use for some time. For several years now, it’s connected patients to health care services using live video and sometimes special diagnostic tools that pass along information via the internet. Overall, it’s a way of going to the doctor without actually going to the doctor’s office. Historically, it’s done a great job of caring for people who live in remote locations and for people with ongoing conditions that need long-term monitoring.  


That all changed last year. Telemedicine visits saw a big spike during the early days of the pandemic, partly to help keep the spread of the virus in check and to protect vulnerable patients. Even though that spike has since tapered off, one study found that about 40 percent of consumers in the U.S. say they’ll use telemedicine moving forward—and our own research from earlier this year put that worldwide figure at nearly 30 percent. Telemedicine seems to be taking root.  


While telemedicine leaves many families with more healthcare options, it may leave them with a few more questions about their security as well. After all, our h ..

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