You are not going crazy — endpoint management requirements and challenges really are far more complex than they have been since the advent of personal computing in the 1980s. It doesn’t seem all that long ago that enterprises were able to maintain consistent, reliable and secure end-user computing services across their organizations. However, traditional endpoint management approaches began falling to pieces about a decade ago and continue to be eroded by rapidly evolving business IT requirements.
The changes happened so quickly that there is a temptation to attribute them to your favorite conspiracy theory (Is it aliens? A cabal of international rebels? An army of Bigfoot cyberterrorists?). The truth is not quite so insidious, but just as impactful to business operations. The chief factors impacting an organization’s ability to effectively manage endpoints can be logically organized into five categories.
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1. Expanding Device Heterogeneity
According to EMA primary research, roughly half of all workers regularly utilize more than one device (including desktops, laptops, tablets and smartphones) to perform business tasks. These devices employ a diverse range of operating systems (including Windows, macOS, iOS,
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